Refund Policy

Refund Policy

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Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Items which have been used or damaged after delivery cannot be returned,

To complete your return, we require a receipt or proof of purchase.

Credits
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your credit.
If you are approved, then your credit will be processed, and a credit will automatically be applied to your account within 14 days.

Shipping
To return your product, you should mail your product to:
Funbox Activities
2/34 Levanswell Road
Moorabbin
VIC
3189
Australia

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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