Customer Service: 1300-386-269
Making Fun Happen for Kids Since 2014
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This is a wholesale website. Prices are Excluding GST and there is a minimum spend of $250. If this isn't what you're looking for click HERE to head to our retail site!
Customer Service: 1300-386-269
Making Fun Happen for Kids Since 2014
At Funbox Activities, we work hard to dispatch your order as quickly and efficiently as possible. Please review the information below before placing your order.
Orders are typically dispatched within 1–3 business days, subject to stock availability.
During busy periods, including school holidays, Christmas and other seasonal events, dispatch times may be longer due to increased demand.
If you require your order by a specific date, please contact our team before placing your order. We'll do our best to meet your deadline. Express shipping options are available as well as same day delivery in Melbourne metro areas. Please reach out to our team for further info.
As a wholesale business primarily serving commercial customers, deliveries to residential addresses may incur an additional shipping fee based on the delivery location and shipment size.
This fee covers the additional costs associated with residential deliveries.
If a residential delivery fee applies, you will be notified when you order and before your order is dispatched. The fee will be clearly itemised on your invoice.
From time to time, Funbox Activities may waive residential delivery fees for selected promotions, large volume orders or at our discretion.
Additional freight charges may apply for:
These charges are determined by our courier partners and are outside the control of Funbox Activities.
All residential deliveries are sent with Authority to Leave (ATL) unless otherwise requested.
If no one is available to receive your order, the courier may leave the parcel in a safe location at the delivery address.
For the smoothest delivery experience, we recommend using a business, school or workplace address wherever possible with clear delivery instructions including a name and contact number for the delivery.
Once an order has been dispatched, it can be rerouted if needed, however this may incur additional charges as well as add extra time onto the delivery.
Additional delivery charges may apply if:
Where additional charges are incurred by our courier partners, these may be passed on to the customer where reasonable.
Large commercial orders may be delivered across multiple cartons or consignments.
Please check all cartons carefully upon delivery before reporting any shortages, as some items may arrive separately.
Please retain all packaging until your order has been checked in full, as some products may be packed inside larger cartons or combined with other items to reduce freight costs.
Once your order has been dispatched, tracking information will be emailed to the address provided when your order was placed.
The map below provides estimated delivery timeframes in business days from the date your order leaves our Melbourne warehouse.
Please note these timeframes are estimates only and may vary due to courier delays, weather events, public holidays, peak shipping periods or circumstances beyond our control.
While every effort is made to ensure your order arrives on time, Funbox Activities cannot guarantee delivery dates once an order has been dispatched with the courier.
If your order is for a school holiday program, shopping centre activation, event or other time-sensitive occasion, we strongly recommend placing your order well in advance. If you have any concerns regarding delivery timeframes, please contact our team before placing your order.
If you have any questions regarding shipping or your order, our friendly team is here to help.
Email: sandra@funbox.com.au Contact: 1300 386 269
| Destination | Metro | Regional |
|---|---|---|
| VIC | 1-2 business day | 1-3 business days |
| NSW | 1–3 business days | 2–5 business days |
| ACT | 1–3 business days | 2–4 business days |
| QLD | 3–6 business days | 4–8 business days |
| SA | 2–4 business days | 2–5 business days |
| TAS | 4–7 business days | 4–8 business days |
| WA | 5–8 business days | 6–10 business days |
| NT | 7–9 business days | 8–12 business days |
Estimated Shipping Times
The guide below shows estimated transit times in business days from the date your order leaves our Melbourne warehouse.
These timeframes are estimates only and may vary due to courier delays, weather events, public holidays, peak shipping periods, regional locations, bulky freight or circumstances outside our control.
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| Product | SKU | Description | Collection | Availability | Product type | Other details |
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